get-woofy.com
Last Updated: 5 June 2026
Have a question about your order, a product, or any of our policies? We are here to help. Choose the best way to reach us below and our team will get back to you promptly.
For all customer enquiries, including orders, returns, refunds, subscriptions, and product questions:
Email: contact@get-woofy.com
Response Time: We aim to respond to all emails within 24 hours on business days. Emails received outside of business hours will be answered on the next business day.
Our Customer Support team operates Monday to Friday, excluding public holidays. We respond to all enquiries within 24 hours on business days. The fastest way to reach us is by email at contact@get-woofy.com.
Store Name: Woofy
Website: https://www.get-woofy.com
Email: contact@get-woofy.com
Mailing Address: [Millenium Brands LLC mailing address]
To help us resolve your enquiry as quickly as possible, please include the following when contacting us:
| Enquiry Type | Subject Line to Use | Expected Response |
|---|---|---|
| Order status or tracking | ORDER ENQUIRY, [Order Number] | Within 24 hours |
| Returns & refunds | RETURN REQUEST, [Order Number] | Within 24 hours |
| Subscription cancellation | SUBSCRIPTION CANCEL, [Account Email] | Within 24 hours |
| Damaged or incorrect item | DAMAGED ITEM, [Order Number] | Within 24 hours |
| Billing or payment issue | BILLING ENQUIRY, [Order Number] | Within 24 hours |
| Privacy or data request | PRIVACY RIGHTS REQUEST | Within 30 calendar days |
| General product question | PRODUCT ENQUIRY | Within 24 hours |
| Formal legal notice | LEGAL NOTICE, [Policy Name] | Within 5 business days |
For all formal legal correspondence, please send written notice to the mailing address below and simultaneously email contact@get-woofy.com with the subject line "LEGAL NOTICE":
Millenium Brands LLC
[Millenium Brands LLC mailing address]
For detailed information about your rights and our commitments, please review our published policies:
We are committed to responding to every message with care and professionalism. Thank you for shopping with Woofy.